Branch Manager Certification Session I 03/06/19

Branch Manager Certification Session I 03/06/19
Workshops provide attendees with a solid foundation in managing branch offices better and producing greater results. Participants will learn and practice tested practical management techniques to help them lead their office better and become a winning operation. All methods/examples are geared to community banking situations. Many experienced bank supervisors, managers and officers have found the content helpful too.


Branch Manager Session I focuses on the foundation skills of a Branch Manager. Managers learn the key elements of managing a successful branch – selecting the team, staffing and scheduling, procedures, and building the team.
• The Winning Branch Manager
• The Basic Principles of Leadership
• Defining the Performance Management Process
• Understanding Your Management and Leadership Style
• Coaching, Counseling, and Disciplining
• Orientation — The First 90 Days
• Creating a Fun Work Atmosphere
• Challenges We Face With Younger Employees
• Generational Approach to Motivation and Managing
• Scheduling and Staffing Today’s Work Environment
• Key Positions, Key Procedures
• Bored Board
• Complete an Action Plan

3/6/2019 9:00 AM - 4:00 PM
MBA Education Center 507 South Grand Ave Lansing, MI 48933 UNITED STATES

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