MBA is here to assist you with customized, in-bank training. Let us help you create personalized programs to meet your bank’s needs. We have a talented team of industry experts. We’ll connect you with professionals who will integrate your bank’s culture, products and policies into a training program that is linked to your bank’s goals and objectives.
Michigan Business Consultants (MBC) Financial Training Curriculum
Bankers Teaching Bankers
MBC’s Strategic Performance Consultants have experience working in and with small community banks, mid-sized banks and very large banks for a combined 80+ years. All consultants are familiar with the highly competitive, face paced challenges bankers face today and relate well to all levels of employees from the front line staff to the top executives. MBC has developed performance appraisals specific to match the bank’s culture supporting their level of sales and service commitment. Other services and training specific to banks include:
- Developing a Sales and Service Culture
- Consulting Services
- Leadership Feedback Reports
- Business Development: Managing and Building Relationships
- Cross Selling at the Teller Window
- LOP: Learning Our Products
- Maximize Sales Through Service
- Quality Customer Service…Really!
- The Executive Series
- The Supervision Series
Additional training is available through MBC’s Leadership, Human Resource, General and Sales and Service Curriculums. All of MBC’s training programs may be customized to meet specific requests to include but not limited to the use of your bank’s policies and procedures.
"Shelley and her MBC staff are consistently enthusiastic and knowledgeable about the programs they are presenting. MBC tailors the program to meet our bank’s procedures and objectives-an effort that ensures that our employees receive the training they truly need. MBC’s sessions are always lively, fun and with lots of participation from the group. Our employees enjoy learning from MBC consultants."
Andy Karr, Vice President Human Resource - Southern Michigan Bank & Trust