MBA Certification Programs
- Head Teller
- Branch Manager
Invest in Your Future
- Head Teller Certification
Every head teller must utilize the key principles of quality supervision, quality service and efficient bank operations. This performance–boosting, nationally acclaimed certification three-part seminar covers methods, procedures, staffing and training directed at the head teller, teller line supervisors and assistant head yellers who are new in position or very experienced. All will benefit from this information packed program.
Each part of this program is designed to stand alone, but you’ll want to attend all three sessions to receive the Professional Head Teller Certification. This certificate recognizes an employee’s commitment to improving their knowledge and rewards outstanding performance.
- Branch Manager Certification
With so much riding on branch performance, the Michigan Bankers Association offers an ongoing series of seminars designed to improve the skills of branch managers. This four-part series is packed full of time-tested techniques that can transform bank branches into winning operations. Each presentation is geared toward branch managers, branch supervisors and human resource personnel responsible for branch training.
Please make plans to have your branch staff attend this four-part seminar, which can be taken in any order.
Congrats to the Head Teller Certification Series Graduates! Congrats to the Branch Manager Certification Graduates!