Bankers Training and Certification Center

The Michigan Bankers Association in partnership with Bankers Training & Certification Center (BTCC) is offering state -of-the-art training at a considerable discount for MBA members. BTCC provides training online courseware and an exchangeable onsite library of videos or DVDs.

Join the more than 1,600 financial institutions and over 200,000 bankers nationwide who are registered to use BTCC for compliance training and professional development whenever they need it, 24/7.

The BTCC course library has more than 300 titles, covering topics such as compliance, frontline, security and fraud, customer service, sales, management and lending. With more than 20 years of experience creating and delivering training programs for financial institutions, Bankers Training has achieved a 95 percent satisfaction rating from its students.

Training delivery formats include online seminars, video, CD-ROM and Intranet. BTCC’s online training solution offers access to a multi-million-dollar, state-of-the-art Learning Management System that allows robust training administration and compliance reporting while delivering relevant, consistent training to all employees.

Learn how to have effective, proven training delivered directly to your bank. For more information, contact Rebecca Andrews, BTCC Senior Regional Manager at randrews@bai.org or 1-800-264-7600. You may also click here for MBA’s Bankers Training webpage.